Mellon Technologies BPO focuses on high-end services at the core of the customer organization. Our philosophy of delving deep into the customer’s business and suggesting consistent process improvements has helped us create strong relationships. Today, Mellon Technologies BPO leads in the specialty space, offering services in manufacturing support, geospace, visualization, telecom and artwork and pack management.

Our Team members are specialized in delivering voice based services for our clients. The current role of work is to market telecom products for our clients in USA and Australia. We are providing non-voice based BPO services for our clients in India.uggesting consistent process improvements has helped us create strong relationships. Today, Mellon Technologies BPO leads in the specialty space, offering services in manufacturing support, geospace, visualization, telecom and artwork and pack management.

Take care of your customers and make sure every enquiry is looked after with the help of our specialized inbound call centre services. Let our professional and experienced staff be the voice of your business and improve your customer satisfaction, with a fully customized service that effectively reflects your brand and expertise to your valued clients and customers. As a company, you can’t always be available to each one of your customers 24 hours a day and 7 days a week. So let us be available for you.

Maximize your business development and make sure every single possible sale is followed by enlisting Mellon’s professional outbound call centre services.The service you provide is a direct reflection of your business and brand. That is why it’s so very important to select true professionals to handle your outbound call centre services.We provide a wide range of outbound call centre services for you to employ that will bring you closer to your customers.

Mellon Technologies focuses on providing knowledge intensive support solutions that can be delivered remotely. We provide high quality, scalable and cost effective solution for outsourcing the technical and IT help desk functions. From our multiple technical service centers equipped with latest call center technology, the technology help desk group provides total support solutions for ISPs, OEMs, software companies and IT needs of companies.Our technical support services features include 24 x 7 integrated support through the telephone, email and chat.

One cannot decline from the reality that in present situation it is forming the entire inner as well as external enterprise procedure in every assistance industry. The value of database integration in Indian is rising with the need, and with the boost in need, the need of database integration assistance is also flourishing. These days, simply database integration can be easily identified as the transformation of a person need or marketing goal into a application product.

Mellon Technologies innovations are meant to provide as causes to slot enterprise performing to brisk IT procedures. By incorporating a huge selection of options with appropriate engineering, Mellon produces amazing programs that greatly decrease plenty of some time to options spent for a enterprise procedure to take place and provide to get rid of sensible bottlenecks.

In the present age, where high levels of experience exist, IT empowering enterprise procedures are the order of the day. The ROI for database integration is a non-tangible and yet allows an extremely useful set of benefits, namely – Time Profits, Performance & Understanding.

By moving a guide procedure to an IT-enabled one, the overall expenditures of undertaking a enterprise procedure becomes much more fast and cost-efficient. The initial expenditures of producing personalized programs very quickly start to bear fruit as businesses find themselves in a position to assess the success that they are making with regards to time-gains, resource-optimizations & cost-efficiency.

Mellon indicates and tools end-to-end remedies that are tailor-made for your enterprise. We assess the needs and requirements of any company and suggest appropriate systems to put into practice your database integration needs. Apt engineering is put to use and the best possible solution takes center-stage.

Our offer is to develop resources that will enable developers to realize scalable spread programs on the Web. The life-cycle of a spread application can typically be considered as having four stages:

1. Design stage
2. Implementation and examining stage
3. Deployment and usage stage
4. Maintenance and success level

We provide broad range of services for our clients in IT and ITES:

 Java and J2EE
 .NET
 PHP and Web design
 My SQL , SQL Server and Oracle
 Manual Testing
 CRM Solutions
 Payroll Management

Call Analytics plays a vital role in development of the business. It helps to quantify, collection and analyze the data of the phone calls. We at Mellon Technologies provides Call Analytic services with accurate quality and maintain turnaround time to meet the client satisfaction. Our team is expertise in providing the below services in Call Analytics.

Lead Scoring : This feature allows you to check the data of the inbound and outbound calls and categorize the opportunity (qualified leads), lost opportunity (missed leads) and non opportunity (not a lead) calls. With the help of this grading you can get back to missed opportunities before your competitor gains on it. This also helps you to get the data of the customers who has give business to the company.

Advanced Reporting : With the help of this feature, you will receive data of the lost customer as soon as the audit is completed and graded as lost opportunity, which helps to contact the customer immediately. Also keeps the track of call count with the recordings. This feature also helps in identifying the channels which are driving more customers.

CSR Performance Reports : This feature identifies the performance of CSR on the calls. By auditing the call recordings to analyze the CSR, we check the qualities of the CSR like Identifying the customer needs, providing accurate information, probing the customer & conversation of leads into sales.

Customer Data Management : This feature also provides an option to protect and manage the data of the customers. This data can be used if the client is targeting or planning to start a business in a different stream.

We as an expertise team of Call Analytics suggest our clients to use Call Analytics which will given them control on their customer base and also will get edge over their competitors. In this generation, if we need to grow our business we need to identify all the areas of improvement and also should be able to convert all the prospects into customers.

Website is a main showcase for your business which should be designed carefully to attract your potential customers. Good design enhances the message of your site, helps customers find what they’re looking for and determines how the rest of the world sees your web site. The making of a website can literally make the very purpose of your website. Here comes our role of technical expertise and creativity in making your business.

We know that web design involves a lot of work – and we’re not scared to roll up our sleeves and get our hands dirty. When we design a web site for you, we Work out navigational issues. We want to make sure that your customers and clients can easily find what they are looking for. That’s why we figure out what customers and clients are looking for on your web site – and then make sure that they can find what they need easily. This helps ensure that clients are perfectly happy with your web site.

We design a great site, using all the tools available. Photoshop,HTML,Illustrator, Ajax,After Effects,3dsMax – we use all the latest and most established technology to create a web site that is visually appealing and yet fully functional. And we listen to you when you give is feedback and ideas, so that we create the web site you want – just not any web site.

Mellon Technologies has the right team of specialists for any web development project, big or small which calls for

Website Design
WordPress
Joomla
Web Development & Integration
e-Commerce Solutions
Flash
After Effects
Website Maintenance

Mellon Technologies is the pioneer of medical transcription in India. A revolutionary blend of technology, innovation, and simple ingenuity makes the most intelligent and smart option for experienced medical transcriptionists.Mellon Technologies has world-class facilities with a highly trained and qualified staff.

Mellon Technologies, a provider of out sourced MT services for hospitals, clinics, and physician practices offers integrated transcription solutions.. The Mellon Technologies software development team alongside leading technology companies provides state of the art transcription solutions that seamlessly integrate with client needs

1)Superior Security
2)Confirmed Quality
3)Trouble-Free Transition/Support
4)Optimized & Affordable Integration
5)Easy Software/Interface
6)Fast, Quality Turnaround
7)Confidential & Extensive File Tracking

Mellon Technologies, with its versatile expertise in marketing will lend the working strategies to your business returns. Our proficient Internet Marketing techniques promotes you online quicker to reach your potentials, the well planned Search Engine Optimization strategies places you on the top position in search engine page ranking, Social Media Marketing associates you with your potentials through different mediums of contact and unmatched Creative Services creates a unique identification to your business online.

Mellon Technologies offers SEO & SEM services that work to improve the online visibility of a website and promotes your business to higher end. We adopt all the latest technologies available and follow traditional methodologies to extract standard results and stabilize them over a period of time. We maintain good rapport with the clients and strive to meet the requirement of the clients in a given mean time. We provide more importance to customer support, as they are important for us by resolving their queries in an emphasized manner.

We follow the following methodology in SEO process

Market Research
Identifying the Target
Competitor Analysis
Site Analysis
On Page Optimization
Off Page Optimization
Web Analytics

Mellon Technologies is expertise in handling SEO operations by considering the geographical target of the Website & follows certain steps to attribute the exceptional consequences. We practice tested & tried methods to attain the outcome. We assure for the best ranking by following ethical methods, which provides top results, & also maintain that for a longer version. We follows white hat techniques & make every effort be amongst the top SEO service source in India.